Paid search is the closest thing digital marketing has to direct response with a scalpel. Someone types a query. You appear. They click. They buy. Or they don't. Either way you've got instant feedback.
Yet most paid search accounts are a mess. Let's go deep on what it really is, how it actually works, and where it usually falls apart.
The auction: what's actually happening
Every time a query fires, Google runs an auction. Winning isn't about highest bid. It's about Ad Rank, which is bid times Quality Score times expected impact from extensions.
Practical implication. You can out-earn a deeper-pocketed competitor with better Quality Score. We see it every week. Budget alone doesn't win. Relevance wins.
Match types in 2024
Match types have changed. What worked in 2018 doesn't work now.
- Exact match: Still exists but broader than it used to be. Includes close variants.
- Phrase match: Absorbed what broad match modifier used to do.
- Broad match: Now relies heavily on audience signals and smart bidding to work.
- Negative keywords: Your primary tool for control.
Rule of thumb. Start narrow. Widen only when you have enough conversion data for the algorithm to steer properly. Broad match without smart bidding is a lit match in a fireworks factory.
Campaign types and when to use them
Not all campaigns are paid search in the traditional sense. The Google Ads ecosystem has expanded.
- Search: Text ads on the SERP. The core.
- Shopping: Product listings for ecommerce. Mandatory if you sell products.
- Performance Max: Cross-network automated campaigns. Useful but a black box.
- Display: Banner ads across the Google Display Network.
- Video: YouTube placements.
- Discovery: Feed-based native ads.
Most B2B and service businesses should lead with Search. Most ecommerce should lead with Shopping. Everything else supplements.
Performance Max: love it or loathe it
Performance Max combines all Google inventory into one campaign. Google loves it. Advertisers are split.
- Pros: Strong for ecommerce with robust feeds. Finds new audiences.
- Cons: Low transparency. Can cannibalise other campaigns. Can run away with budget.
- Verdict: Use it, but with strict budget caps, negative keywords lists, and brand exclusions.
Paid search baffling you?
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Book your auditBidding strategies unpacked
Bidding strategy is one of the most misunderstood areas of paid search.
- Manual CPC: Full control. Best for low data or early-stage accounts.
- Enhanced CPC: Manual with Google's adjustments. Transitional.
- Maximise clicks: Useful for volume tests, bad for efficiency.
- Target CPA: Works once you've got 30+ conversions a month.
- Target ROAS: For revenue-tracked campaigns.
- Maximise conversion value: Similar to ROAS but without the target constraint.
Switching too fast between strategies resets learning. Pick one, give it two weeks, then assess.
Ad copy as a conversion tool
Ad copy is the bridge between a query and a landing page. It needs to qualify, attract, and hint at the offer.
- Headline 1: Include the keyword. Google prioritises this.
- Headline 2: Key differentiator or benefit.
- Headline 3: CTA or offer.
- Descriptions: Expand the value prop. Address objections.
- Extensions: Sitelinks, callouts, structured snippets, prices, promotions.
Responsive search ads let you test combinations. Feed 15 headlines and 4 descriptions. Let Google rotate. Review which combinations perform.
Extensions matter more than you think
Ad extensions improve CTR, lower CPC, and take up more SERP real estate. Yet many accounts leave them half-done.
- Sitelinks: Six minimum, with descriptions.
- Callouts: Ten short benefit statements.
- Structured snippets: Lists of services, products, features.
- Call extension: If phone leads convert.
- Location extension: Essential for local.
- Price extensions: Underused, genuinely powerful.
Landing pages: the other half
Paid search lives or dies on landing pages. You can have a perfect campaign and still fail on a bad page. Our SEO-friendly website piece covers the fundamentals.
Key PPC landing page principles.
- Dedicated per intent: Not the homepage.
- Message match: Ad and page must agree.
- Fast: Under two seconds.
- Focused: One CTA, no nav distractions.
- Trust signals: Close to the CTA, not at the bottom.
The diagnosis framework
When a campaign underperforms, diagnose systematically.
- Impressions low? Bids, Quality Score, or match types.
- Clicks low despite impressions? Ad copy, position, extensions.
- Conversions low despite clicks? Landing page, offer, audience quality.
- CPA high? All of the above, layered.
Our PPC specialists run this diagnosis first before touching anything. Panic changes make things worse.
Seasonality and pacing
Search behaviour is seasonal even in B2B. Understand your patterns. Ramp ahead of peaks. Pull back before troughs. Don't panic on a quiet Tuesday.
Automation vs control
Google pushes automation hard. Resist the temptation to surrender everything. Automation works best on top of good foundations. Strong conversion tracking, clear business goals, clean account structure.
Let Google automate bidding. Keep humans on strategy, creative, and audience.
Close
Paid search rewards discipline. Clear objectives, tight structure, relevant ads, fast landing pages, consistent tracking. Add patience to that list and you've got a system that produces predictable revenue.
Skip any ingredient and you've got an expensive experiment dressed up as a campaign.