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The stuff everybody asks, in one place, answered honestly. If we missed yours, ask us directly.

FAQ illustration
Are there contracts? Lock-ins? Tricks?
No, no, and absolutely not. Month-to-month. Cancel anytime with 30 days notice. We earn your business every month. If we're not doing that, you should leave.
How fast do you deliver results?
Social media: you'll see engagement in 2–4 weeks, real growth in 2–3 months. SEO: first movement in 6–8 weeks, meaningful rankings in 3–6 months. Paid ads: results in days. Anyone promising faster is lying.
Why are you 45% cheaper than other Newcastle agencies?
Because we don't have a 12-person office, expensive software suites we don't use, or a "strategy director" who just forwards emails. Lean team, low overhead, fair prices.
Do you do custom work, or just the packages?
Both. The packages work for 80% of clients. The other 20% we quote properly. Tell us what you need and we'll be honest about whether we can help.
Do you work with businesses outside Newcastle?
Yes, but we're proudly local and most of our clients are within 30 miles. If you're in London wanting a Newcastle agency — we're flattered, and we'll take your call.
What if I already have a marketing person?
Great — we'll work with them, not around them. A lot of our clients use us to amplify an in-house team that's drowning in to-do lists.
Do you do the work or outsource it overseas?
We do the work. Newcastle-based team, no offshoring, no "virtual assistants" pretending to be your social media manager.
Can I just hire you for a one-off project?
Yes. Website builds, SEO audits, ad campaign setup, one-off content sprints — all available. Most clients stick around after, but there's no obligation.

Question we didn't cover?

Email us. We genuinely reply. No chatbot, no ticket system, no "your enquiry is important to us."

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