How we work
Two founders.
Two founders.
Freelancers we trust.
Sarah and Mitchel run every job. Some of the work is done by Newcastle freelancers we know and trust. We brief it, check it and stand behind it. You get one contact and one invoice.
Lane 1
We do it
Socials, Google Maps, SEO, Google Ads and small websites. Sarah and Mitchel do this themselves. It's the cheapest way and the prices are on the pricing page.
Lane 2
We match you
Photo shoots, video, bigger websites or more hands than two people have. We pick a Newcastle freelancer we trust, and you get a fixed quote before anything starts.
How a job runs
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1
You tell us what you need. Form, phone, WhatsApp or a coffee. Sarah or Mitchel picks it up.
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2
We say who does it. Us, or a named Newcastle freelancer we have vetted. You get the price in writing first.
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3
We brief them properly. Your brand, your customers, your deadline. You don't repeat yourself.
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4
We check everything. Nothing goes to you, or goes live, until one of us has checked it.
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5
One invoice. From us. We pay the freelancer. If anything is wrong, it is our problem, not yours.
Fair questions
Who actually does the work?
Sarah and Mitchel run every job and do a lot of it themselves. Photo shoots, video, bigger builds and extra hands go to Newcastle freelancers we know and trust. We tell you up front who is doing what.
Will I deal with the freelancer?
Only if you want to. Your contact stays Sarah or Mitchel from start to finish. If a photographer is coming to your shop, you will know their name before they turn up.
Who do I pay?
Us. One invoice from Social+Media. We pay the freelancer.
What if the work is not right?
It is our job, so it is our problem. We check everything before you see it, and we redo anything that is not right.
What happens to my logins and customer data?
Freelancers only get the access a job needs, under a written agreement that covers confidentiality and data protection. Access is removed when the job ends.
Why is this cheaper than a big agency?
We do not carry a payroll of people waiting for work. You pay for the hours your job needs, from the person best suited to it.
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